SUMMARY Exabyte 8500 sits with open door

From: Fedor Gnuchev (qwe@ht.eimb.rssi.ru)
Date: Tue Feb 25 1997 - 08:39:49 CST


Result: When Exabyte 8500 opens mouth when you had not asked for it
                 the message is "Good bye, darling!"
Thanks:

Sean Ward <seanw@amgen.com> &&
Don Mosley <dmosley@bones.wustl.edu> - both scored 100% direct hit
                                (pity it had not saved me :-)
Bruce Lane <kyrrin@SPAMBLOCK.cyberspace.com>
 Jacques Rall <jacques.rall@za.eds.com>
Tanja Riedmuller EXABYTE Europe B.V. tanjar@exabyte.com

Original problem:
> Symptoms: after attaching Exabyte 8500 to a newly configured machine to
> make a zero level dump and turning on power that tape opened the door and
> left amber LED on. It would not close manually, no matter powered on or not.
> It does responds to probe-scsi, readily recognized at boot, but that's
> all of available functionality.

Exabyte service reply:
 --snip--
  you might want to try this tape drive on a different machine. If it still
  doesn't work, I am afraid you will have to send it in for repair.
 --snip--
        Well, I did that :-) - immidiatedly. Does not help.

Why: Finally I'd opened box and found that the drive commited harakiri:
it issued "open door" and then something in those tiny plastic latches
slipped so that door latch is blocked and will never get back into proper
position.

With best regards

Fedor Gnuchev
 mailto:qwe@ht.eimb.rssi.ru



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