[SUMMARY] third party disk silo, can't see disks

From: Adam and Christine Levin <levins_at_westnet.com>
Date: Tue Oct 07 2003 - 16:58:22 EDT
Thanks to the following for letting me know they're currently out
of the office:
"Abeysekera, Krishani" <Abeysekera@cl.uh.edu>
"Brown, Rob" <Rob@bskyb.com>
SreenivasaRao Vadalasetty <sreenivasarao_vadalasetty@adp.com>
"Linnemann, Britta" <Britta.Linnemann@t-systems.com>
"Salum, Felipe" <felipe.salum@eds.com>
"MA, Wallace, FM" <Wallace.MA@rbos.com>
"Glass, David" <david.glass@bg-group.com>
"RHEAULT, ROBERT R" <ROBERT_R_RHEAULT@fleet.com>

Thanks to:
Kris Briscoe <krisb@tti-telecom.com>
Tim Chipman <chipman@ecopiabio.com>
Alexander Sarreiter <alexander@sarreiter.de>
Darren Dunham <ddunham@taos.com>

First, of course make sure sd.conf is properly configured for the LUNs
needed (default is one LUN per SCSI device).

However, the main problem is that while the dual channel ultra3 card is
supported in Solaris 8 and Solaris 9, neither of those actually support it
natively.

Thanks to Ed Garvey at Sun for the quick answer.  Email is quoted below,
and the original question appears at the bottom.

---
Customers have been installing this Low Voltage Differential card in
supported systems not running Solaris[TM] 8 or higher. Check below for
the requirements and driver information

1. The minimum operating system is Solaris 8 with the Recommended Patch
Cluster.

2. The necessary driver for this HBA is not included in Solaris 8 or
Solaris 9, it must be downloaded.

3. The Patch ID is 112697-xx for Solaris 8 and 112706 -xx for Solaris 9

To Download and Install the Driver Packages

1. Log into the host to be connected to the array.
2. Go to www.sun.com/software/download/index.html
3. Click on the A-Z index tab and then select S.
4. Find Sun StorEdge [TM] PCI Dual Ultra3 SCSI Host Adapter v1.0 in that
list towards the bottom, and click the link.
5. If you have not already registered, click the Register button,
complete the registration form, and click the second Register button
when done.
6. Enter your Personal ID and Password, and click the Log In button.
7. On the Legal/License Agreement page, read the License Agreement and
click Accept and Continue when done
8. Find the table of files to download for the version of the Solaris
operating environment on which you are installing the driver. On the Sun
StorEdge[TM] PCI Dual Ultra3 SCSI Host Adapter 1.0 page, find the
packages listed under the column heads for one of the following
operating environments: Solaris[TM] 8/SPARC Platform or Solaris[TM]
9/SPARC Platform
9. Download the required packages, choosing between 32 bit and 64 bit
according to your configuration, and download the README file. For
32-bit configuration download the following two files:
SUNWqus.tar.Z
SUNWqusu.tar.Z
For a 64-bit configuration download the following four files (32 plus 64
bit drivers must be installed) :
SUNWqus.tar.Z
SUNWqusu.tar.Z
SUNWqusx.tar.Z
SUNWqusux.tar.Z
---

Again, thanks, everyone.

-Adam

On Tue, 7 Oct 2003, Adam and Christine Levin wrote:
> We're trying out the "cheap hardware" method of expansion.
>
> We've got a new Sun Fire V240 with Sun's dual channel Ultra3 SCSI
> controllers (part X6758A).  We're running Solaris 8 07/03.
>
> The disk silo is from ACLinux.com.  It's a 24 disk unit that has two
> Accusys 8960 Ultra160 SCSI - SATA RAID controllers.  Each drive is a
> Maxtor 250GB SATA drive, and they connect internally to the Accusys.  The
> Accusys has a 68 pin external SCSI Ultra3 connector on it, which we're
> running to the Sun controller card.
>
> A probe-scsi-all shows the disk unit:
> {0} ok probe-scsi-all
> /pci@1c,600000/scsi@2,1
>
> /pci@1c,600000/scsi@2
> Target 0
>   Unit 0   Disk     SEAGATE ST336607LSUN36G 0307
> Target 1
>   Unit 0   Disk     SEAGATE ST336607LSUN36G 0307
>
> /pci@1e,600000/pci@3/scsi@5
>
> /pci@1e,600000/pci@3/scsi@4
> Target 0
>   Unit 0   Disk     RAID 8960-16STD         0001
>   Unit 1   Disk     RAID 8960-16STD         0001
>   Unit 2   Disk     RAID 8960-16STD         0001
>   Unit 3   Disk     RAID 8960-16STD         0001
>
> /pci@1e,600000/pci@2/scsi@5
> Target 0
>   Unit 0   Disk     RAID 8960-16STD         0001
>   Unit 1   Disk     RAID 8960-16STD         0001
>   Unit 2   Disk     RAID 8960-16STD         0001
>   Unit 3   Disk     RAID 8960-16STD         0001
>
> /pci@1e,600000/pci@2/scsi@4
>
> {0} ok
>
> However, once the system boots (after a reconfig reboot, and also tried
> running devfsadm), I can't see any drives but the two internal drives.
> The devices don't appear under /dev/dsk either.
>
> Has anyone seen a problem like this?  Any help would be greatly
> appreciated -- we're already badly behind schedule on this.
>
> Thanks,
> -Adam
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Received on Tue Oct 7 16:58:17 2003

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